Transform Your
Retail & eCommerce Operations
with Scalable Support

Retail & E-Commerce Outsourcing Solutions

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Enhanced Customer Experience

Avoid scheduling conflicts and ensure all appointments, meetings, and tasks are coordinated smoothly.

Scalable Fulfillment Support

Avoid scheduling conflicts and ensure all appointments, meetings, and tasks are coordinated smoothly.

Data-Driven Optimization

Yokly provides insights that help refine operations, improving efficiency in order processing and customer service.

Seamless Scheduling

Avoid scheduling conflicts and ensure all appointments, meetings, and tasks are coordinated smoothly.

Why Retail & eCommerce Leaders Choose Yokly

Yokly's solutions are crafted to address the unique challenges of retail and eCommerce, from efficient order processing to exceptional customer serrvice. With scalable, data-driven support, Yokly empowers your team to focus on growth while we handle the details

outsourcing

Comprehensive Solutions for Every Stage of Retail Operations

Yokly provides end-to-end support solutions that help retail and e-commerce businesses enhance customer interactions, optimize order management, and improve operational efficiency.

  • Customer Service & Support

    Provide responsive, brand-aligned customer support across channels to improve satisfaction and loyalty.

    Customer Service and Support
  • Order Management & Fulfillment

    Streamline order processing, from order entry to inventory management and shipping coordination.

    Order Management & Fulfillment
  • Returns & Refunds Processing

    Efficiently handle returns, refunds, and exchanges, reducing customer frustration and ensuring smooth operations.

    Returns and Refunds Processing
  • Data Entry & Inventory Management

    Maintain accurate inventory records and keep product listings updated across all platforms.

    Data Entry & Inventory Management

Delivering Results for
Retail & eCommerce Leaders

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Scaling Customer Service for a Fast-Growing E-Commerce Brand:

Yokly supported a rapidly growing e-commerce brand by providing 24/7 customer service, increasing customer satisfaction by 30%.

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Optimizing Order Fulfillment for a Retail Chain

Yokly streamlined order processing for a multi-location retail chain, reducing fulfillment time by 25% and improving order accuracy.
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Handling Seasonal Demand for an Online Boutique

During peak season, Yokly managed inventory and fulfillment support, reducing order delays by 40%.
Real Time Insights

Data Insights to Drive Growth and Efficiency

Customizable Dashboards

Track key metrics like order fulfillment rates, customer feedback, and inventory levels.

Weekly and Monthly Reports

Our protocols ensure that your creative assets remain secure and protected

Real-Time Data Access

Access up-to-date insights, allowing for timely adjustments that improve efficiency and customer satisfaction.

Data Security & Compliance for Retail & eCommerce

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Yokly adheres to stringent data security and compliance standards, including GDPR, to protect customer information and ensure secure operations for retail and e-commerce.

GPDR Compliance

We ensure all workflows comply with GDPR regulations, protecting customer data across every touchpoint.

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Data Encryption

Advanced encryption protects sensitive information, ensuring secure data handling from order to delivery.

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Access Control

Role-based access ensures that only authorized personnel can access sensitive information.

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Supporting Diverse Sectors in the Retail & eCommerce Ecosystem

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Legal Practices

Provide top-tier customer service and efficient order management for online and brick-and-mortar fashion retailers.

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Consumer Electronics

Streamline customer support, returns processing, and technical inquiries for electronics retailers.

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Home Goods & Furniture

Optimize order fulfillment, customer inquiries, and returns management for home goods and furniture retailers.

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Beauty & Wellness Products

Deliver personalized customer support and seamless order processing for beauty and wellness brands.

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Subscription Services

Manage customer service, subscription management, and renewals for subscription-based retailers.

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Grocery & Specialty Food

Streamline order processing, inventory management, and customer support for grocery and specialty food retailers.

Ready to Scale Your Retail Operations with Seamless Support

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