EXCEED YOUR
POTENTIAL

POSITION: 
Appointment Setter

CATEGORY:
Executive

SUMMARY:
The Appointment Setter contacts prospective clients via telephone and email. He/she will determine the potential clients’ interest in our services then set a schedule for the client with our Sales Representatives. You must demonstrate a good understanding of the sales process and database building.

DUTIES:

• Familiarizing with our services
• Calling prospective clients
• Accepting calls from prospective clients
• Fielding basic questions and concerns about our services
• Scheduling a consultation between the prospective client and a Sales Representative
• Keeping a detailed log of calls
• Informing the Manager of recurrent service-related complaints

QUALIFICATIONS

• With recent experience in working graveyard
• Proven experience as an appointment setter, sales representative, or similar will be advantageous.
• Excellent phone etiquette
• Professional and courteous disposition
• Persuasive and results-oriented
• With a stable internet connection and backup

POSITION: 
Virtual Assistant

CATEGORY:
Executive

SUMMARY:
The Virtual Assistants will be assigned to one of our clients. You will assist the client by performing general admin tasks and other tasks according to the client’s needs.

DUTIES:

• Organize communication via emails or phone calls
• Organize meetings٫ travels and accommodations
• Manage contact lists and organize managers’ calendars
• Managing social media accounts and engaging audiences
• Prepare presentations
• Creating presentations, as assigned
• Managing appointments and schedules
• Performing general administrative support

QUALIFICATIONS

• With recent experience in working graveyard
• Prior experience in a similar role 
• Excellent speaking and writing skills in English
• Organized and self-driven
• With a stable internet connection and backup

POSITION: 
Payroll Specialist

CATEGORY:
Executive

SUMMARY:
We are looking for a knowledgeable Payroll Specialist to process and manage the company’s payroll. They are good with numbers and can be trusted with sensitive information.

DUTIES:

• Gathering information on hours worked for each employee
• Calculating the correct amount incorporating overtime, deductions, bonuses etc. with assistance of a computer system
• Preparing reports for upper management, finance department etc.
• Receiving approval from upper management for payments
• Process taxes and payment of employee benefits
• Keeping track of hourly rates, wages, compensation benefit rates, new hire information etc.
• Addressing issues and questions regarding payroll from employees and superiors needed

QUALIFICATIONS

• Proven experience as Payroll Specialist
• Solid understanding of accounting fundamentals and payroll best practices
• Proficient in MS Office and good knowledge of relevant software and databases
• Effective communication skills
• Trustworthy with attention to confidentiality
• Outstanding organizational ability with great attention to detail
• BA/BSc in Business or a related field

POSITION: 
Content Writer

CATEGORY:
Executive

SUMMARY:
The Content Writer will create print and digital content for Yokly that provides information or showcases the services we offer to attract more customers and gain more clients.

DUTIES:

• Produce original, relevant content to engage, educate, and inspire B2B customers, prospects, and clients for publication online and in print
• Organize writing schedules to complete drafts of content or finished projects within deadlines
• Utilize industry best practices and familiarity with the organization's mission to inspire ideas and content
• Communicate and cooperate with the Marketing Team and CEO
• Develop related content for multiple platforms, such as websites, email marketing, product descriptions, videos, and blogs

QUALIFICATIONS

• Proven work experience as a B2B Content Writer
• Portfolio of published articles
• Familiarity with web publications
• Excellent writing and editing skills in English, as well as the ability to adopt the style, tone and voice of our business' various types of content
• Experience in Sales
• A passion and strong understanding of the industry and our business' mission
• With a stable internet connection and backup

POSITION: 
Telemarketer

CATEGORY:
Executive

SUMMARY:
We’re looking for an experienced and well-rounded sales representative to assist our sales team. You will be led by a high-performing, well-established team of seasoned sales professionals. They will provide complete and appropriate solutions for every client in order to boost top-line revenue growth.

DUTIES:

• Develop and execute strategies to drive business in new and existing markets
• B2B cold calling
• Email follow-ups
• Scheduling a consultation between the prospective client
• Keeping a detailed log of calls
• Fielding basic questions and concerns about our services

QUALIFICATIONS

• Completed at least 2 years in College
• At least 2 years of experience in telemarketing, outbound sales, or appointment setting
• Excellent writing and communication skills
• Persuasive and results-oriented
• Completed at least 2 years in college
• With stable internet connection and backup internet
• Adept in using Google Suite and other related office tools

POSITION: 
Onboarding Specialist

CATEGORY:
Executive

SUMMARY:
The Onboarding Specialist will represent Yokly in the best way possible and is responsible for facilitating client discovery, where the future clients meet Yokly Virtual Assistant candidates.

DUTIES:

• Showcase the company's services and encourage the client to avail the free trial
• The main POC of our clients during the Free Trial
• Ensure that our clients will experience a smooth-sailing free trial
• Follow up/send reminders to clients thru phone calls, emails and texts.
• Admin tasks - updating different spreadsheets
• CRM management(Bitrix)
• Coordinate and give updates to other teams(training, VA TLs, Client Success, and Billing Department)

QUALIFICATIONS

• Completed at least 2 years in College
• At least 2 years of experience in Customer Service - US based client
• Able to take initiative and quick on solving problems
• Excellent English communication skills (verbal and written)
• With stable internet connection and backup internet
• Adept in using Google Suite and other related office tools