Managing a business is a lot to take. When it starts to pick up the steam, it is natural to want a pair of extra hands on the deck. More tasks pop up and are tedious for a business owner to handle. This is quite true for start-ups and small businesses.
Creating a team has innovated the way companies outsource their manpower. Industries are engaging in different staffing set-ups from office-based, work-from-home, part-time, and full-time. We also see a global rise in talents in tandem with the rise in technology. These have broken the grounds for virtual assistants.
Virtual assistants - or VAs as we commonly call them - are staff who support a company through a remote setup. VAs are located from anywhere in the world, and it’s the technology that connects them with companies and entrepreneurs. Countries that popularized this staffing solution are China and India which were in demand by Western companies. However, in recent years, VAs from the Philippines have taken their spot in being one of the in-demand talents.
With the COVID pandemic, several companies have carried out virtual operations. This has encouraged both companies and workers to explore remote support. It said that 2021 has given the breakthrough for the VA industry, and we do not see it stopping anytime soon. This continues to influence companies to work with VAs especially Filipino talents for being the complete package. But why do Filipino VAs continue to stand out?
Education & Literacy
The Philippines has proven education advancement annually. This year, the country’s literacy rate is at 98.2% which is higher than Chile, UAE, and India to name a few. It also tops among Southeast Asian countries like Singapore, Malaysia, and Indonesia. This is no wonder why Filipinos rank 27th worldwide and 2nd in Asia in English proficiency. Filipino VAs are fast learners and adaptable where nearly all of them are college graduates.
Experience and Skills
Filipinos are passionate people who are eager to learn and hone their skills. Having good educational backgrounds, many of them have a wide range of competencies. They excel in hard skills such as data analysis, sales and marketing, and software development. These are matched with their soft skills in reasoning, adaptability, and leadership. The country also has diverse industries where Filipino talents gain hefty experiences from on-the-job training and employment.
The Philippines is dubbed as a country with a melting pot of culture where East meets West. Filipinos have high knowledge of Western society and events because of their openness to global culture. Previously colonized by the Spanish and Americans, the country maintains good ties with them and other several Western nations. Media influences in films, music, and social platforms are also enjoyed by Filipinos - making them understand and connect more with the West.
Hospitality & Customer Service
One of the highly recognized traits of Filipinos is their warm hospitality. They are cheerful individuals who always look at the bright side. Being a tourist destination country has shaped Filipinos to excel in customer service. It is innate in them to go the extra mile with their yes attitude. This is also a reason why the Philippines has been a leader in the BPO and outsourcing industries because of the respect and courtesy that they have.
Global companies have made the wise decision in outsourcing Filipino talents. Because of the low cost of living in the Philippines, the hourly rates for Filipino VAs are lower than VAs in other countries. Companies get the best result and performance from Filipino VAs whose experience and skills are equal to other VA nationalities. It’s a win-win situation for both the company and Filipinos VA as the company maximizes its overhead costs and efficiency while the Filipino VAs enjoys a good pay and work-life balance.
Rising Filipino VAs
As industries across the world face the new normal, getting virtual support is now a top choice. Small and large companies have adopted creative ways in ensuring the productivity and success of their business. They have chosen Filipino VAs because of the caliber of work and values that they bring to the companies. Another proof of why Filipino VAs attract foreign companies is their ranking at the 2020 Global Talent Ranking Report at 48th.
Thankfully, there are several outsourcing companies like Yokly that connect businesses and Filipino VAs. Yokly has top-notch Filipino virtual assistants who are experts in their fields. It helps businesses and entrepreneurs focus on what matters most by letting them delegate tasks to the VAs. Aside from adding value to businesses, Yokly’s spirit of giving back inspires the company to help communities and charities in the USA and the Philippines.